FAQ

Our products are 100% compatible with ALL major brands of building blocks.  

How’s the Quality:

We source our products from the best manufacturers and materials. We’ve researched many and found the ones that we feel are the best quality that we can pass on to you at a reasonable price.

Do Your Minifigs Come Assembled:

Yes, we are assembling our minifigs prior to shipping them to you.  

How Long Will It Take to Get My Order:

Orders are processed in 1 to 3 days after they are placed, depending on the day or the week.  Once they have been fulfilled and ready to ship, you will receive an email with your tracking number. After that most locations in the continental U.S.A. will get their package in 2-4 business days.  Outside the U.S. can take longer depending on carrier and customs. We primarily use USPS and UPS. (We are not responsible for delays due to customs.)

What Are Your Hours:

Office hours are; Monday - Friday 9:00am - 5:00pm (UTD 07:00 Mountain Time US & Canada).  We are closed Saturday and Sunday

Do You Have A Retail Store:

No we do not have a retail store anymore.  We did, however when new owners family took over it was decided to close the store.

Is Brick Forces A Big Chain Store:

We Wish!  But nope, we are a small, family run business located in Utah.  We have big dreams, but can only reach those dreams with your help.  Thank you for visiting Brick Forces and supporting small businesses

Our Return Policy:

If you are looking to return or exchange your order, we're here to help!  We offer returns or exchanges for up to 30 days (USA) from the date of purchase.  Products can be returned to exchange for a different item of the same value, minifigs can be exchanged for another, be they similar or not, or a refund to the original payment method.
Please note the following conditions to returns:
  • All Cobi building kits must be unopened in good condition
  • All items need to be in original packaging with all original parts and pieces
  • Brick Forces Merch must have no visible signs of wear or use
  • Shipping fees will be paid by the customer
Once the return has been received and verified, the appropriate exchange or refund will take place within 7 business days.  Returns from outside the USA, or Any Other Questions, please contact us at support@brickforces.com