Returns & Exchanges
Our Return Policy:
If you are looking to return or exchange your order, we're here to help! We offer returns or exchanges for up to 30 days (USA) from the date of purchase. Products can be returned to exchange for a different item of the same value, minifigs can be exchanged for another, be they similar or not, or a refund to the original payment method.
Please note the following conditions to returns:
- All Cobi building kits must be unopened in good condition
- All items need to be in original packaging with all original parts and pieces
- Brick Forces Merch must have no visible signs of wear or use
- Shipping fees will be paid by the customer
- When Packages are "undeliverable" and refund is requested, only the cost of the items will be refunded.
Once the return has been received and verified, the appropriate exchange or refund will take place within 7 business days. Returns from outside the USA, or Any Other Questions, please contact us at firstname.lastname@example.org